A Pet Nanny flies with your fur baby on the airplane and escorts them from their origin to their destination, and Hand Delivers the pup to you at the house or the Airport, Your Pet is seated with their Pet Nanny on the airplane and never leaves their side, being cared for all the way home. We strive to provide you with extraordinary customer service from beginning to end. We explain every detail thoroughly providing full flight and tracking details so you can stay connected to your puppy(s) throughout the process.

HOW DO WE SHIP OUR PUPPIES?

Our Vet does a complete health exam on your puppy which includes a fecal test to check if the dog is free from any worms or parasites. (We only ship our puppies on airlines that implement a Pet Safety Program).

We will book a delivery appointment (flight) as soon as we receive payments and send you an email itinerary of all of the times, flights, schedules, tracking AWB & pick-up details.

On the day of your puppy’s journey, the delivery agent will pick him up from our breeding facility and prepare him for delivery before transporting him to the airport. Once all of the paperwork is filled out and your puppy is checked in at the airport, you will receive an email and phone call from the delivery agency with full flight details. During the day of the flight, we will continually update you step-by-step on the progress of the flight until your puppy arrives safely at your doorstep.

You can also use the tracking number which we will send to you after the flight confirmation to track the progress of your puppy’s flight from the website of the delivery agency.

Our puppies normally ship out early in the morning and they are delivered later on that same day or the next day in the morning if we put him on an early flight.

Note: When you purchase your puppy through our website the first thing that you need to do is to take the dog to a licensed vet within the first 10 days to make sure he is in good health condition else our refund policy will not apply.

HOW LONG WILL IT BE BEFORE I RECEIVE THE PUPPY?

Given the puppy is at least 8 weeks of age or older and has the right medical documents required for shipment, we normally deliver within 12-24 hours that is same day or the day after.

Note: We require at least 2 hours to purchase the airline ticket. That is the only way to get good airfares, so please be patient and we will do the best we can to get your puppy to you as fast as we can.

MORE DETAILS

Your puppy will arrive in a brand new airline-approved kennel with absorbent bedding and a food & water dish. All puppies are flown in the pet passenger section of the plan which is a safe temperature-controlled environment.

Note: Any kenneling fees owed because of flight cancellations will be the responsibility of the individual who receives the puppy.